Download our latest 2024 Annual Report to read all about Digital Pathfinders' impact

Your route to digital success

Digital Pathfinders is a fully-funded programme that helps businesses, charities and social enterprises across Newcastle, Northumberland and North Tyneside to adopt new technology to drive their organisation's productivity and performance to become more successful and resilient.

Register with the programme
Funded by
North East Combined Authority Logo
Delivered by
North of Tyne Digital Logo
The Digital Pathfinders team supporting clients through a mix of workshops and one-to-one business support

Bespoke, tailored business support to help you overcome your digital challenges

Through our free programme of impartial, expert one-to-one support and specialised events, Digital Pathfinders can help you overcome whatever challenges you face, enabling you to boost your business's productivity and performance so you can thrive and grow.

Digital Pathfinders can help you with:

building apps
website improvements
choosing software
streamlining Processes
Digital Marketing
Finding Funding
technical Specifications
Crafting messaging
Boosting SEO
Automating tasks
competitor analysis
Digital Strategic planning
Procurement Support

Need help with something not listed above? Get in touch to see how we can help!

380

Organisations Helped

2,205

Hours of Support

70

Events Held

455

Event Attendees

Success Stories

Find out how our services have helped people, businesses and organisations to achieve their goals.

Wallsend Kinship Carers

01
Website Improvements

Digital Pathfinders helped Wallsend Kinship Carers to structure and design their new website

A series of workshops to understand and define requirements of a new, beneficiary needs-led website

Read case study
01

Trendbible

02
New products and services

Digital Pathfinders helped Trendbible transition services to their new, all-in-one platform

UX and design support through defining web platform user journeys to improve customer experience

Read case study
02

Kelly's Heroes

03
Choosing the right software

Digital Pathfinders helped Kelly's Heroes implement software to manage all their student bookings

Finding the right tools for efficient business processes to sustain business and team growth

Read case study
03

Relocation App

04
Technical Specifications

Digital Pathfinders helped Relocation App go from idea to reality with business plan and digital roadmap

Support in outlining the key features and roadmap required for a new one stop shop relocation app

Read case study
04
Read more case studiesRegister with the programme

How our digital support works

Whether you are a startup, an established business, a community organisation or a seasoned charity, we are here to help you succeed and follow this simple 3-step process to help:

Looking glass icon for the initial kick off call

Kick-off Call

We arrange a meeting at your convenience to discuss your needs and challenges with our digital experts who  explore how they'll tackle them.

Pen icon for the second step of the one-to-one process, the writing of a Digital Review

Digital Review

The team creates a report with recommendations and suggestions on how we can help, enabling you to identify and prioritise your next step forward.

Cog icon, for flexible and tailored one-to-one support on offer

One-to-one Support

Our high-impact, fully-tailored one-to-one support is delivered to directly address your business challenges and help you get where you need to be.

A programme of specialised events

Free to attend events, seminars and workshops to progress your digital adoption journey.

December 9, 2024 9:00
Clock icon
2 Days

Website Building Made Easy

Wherever you are on your digital journey, we can help

  • Expert advisors with years of industry experience
  • Flexible support to develop new digital products and services
  • Connections to funding opportunities
  • Regular events to develop your digital strategy and skills
  • Custom one-to-one programmes tailored your business needs
  • Chance to network with like-minded businesses
  • All completely FREE to you
Two people working around one lap top in a coffee shop

Frequently asked questions

We've answered some of the main questions people have about Digital Pathfinders. If you can't find an answer to your question below, please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk
Is my business or organisation eligible for support?

If the answer to all of the following questions is YES, then you are eligible for the programme:

  • Do you have an annual turnover less than £43m?
  • Do you have less than 250 employees?
  • Is your registered or trading address in Newcastle, Northumberland or North Tyneside?
  • Have you accessed less than £300,000 of state aid in the last three years?
  • Are you a registered company, CIC or charity?

If you answer NO to any of the questions you can still contact us - we may still be able to help. Give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

What type of support do you provide?

We have a flexible range of support so if in doubt please get in touch, however our primary activities are:

  • Digital review and diagnostics to understand your challenges and provide proposals for further support
  • Specialised, engaging events for business and organisations to share knowledge and develop new skills
  • Custom one-to-one support with our digital experts to help you take the next step on your digital journey

All of our support is fully funded. We do not offer grant funding, however we have an extensive network of amazing funders and support providers in the area. We will always work with you to see what additional help is available.

Our support is managed by the Digital Catapult NETV and delivered by Sunderland Software City, the programme is funded by the North East Combined Authority and Digital Catapult.

How do we apply for support?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

How long will this take?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

How much time am I committing?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

How flexible is the support?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

Annual Report 2023-2024

Learn more about the impact the Digital Pathfinders programme has made.

Download report
Digital Pathfinders 23-24 Report

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